What do user trust levels do?

What do user trust levels do?
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(Shareacase Support) #1

You may have noticed that, by default, all Shareacase users start out as trust level zero.

What is the purpose of these trust levels, and why do they exist? How do you get to higher trust levels, and what do they do?

(Shareacase Support) #2

User trust levels are a way of…

  • Sandboxing new users in your community so that they cannot accidentally (or intentionally!) hurt themselves, the forum, or other users while they are learning what to do.
  • Granting experienced users more rights so that they can help maintain and moderate the community they generously contribute so much of their time to.

There is a progression from…
0 (New) → 1 (Basic) → 2 (Member) → 3 (Regular) → 4 (Leader)

(Shareacase Support) #3

New (0)

Shareacase does not quite trust new users yet, as they are visitors who just created an account, still learning the community norms and the way your forum works. Whether accidentally, or intentionally, new users can cause problems in your community.

We also want to hide any so-called “advanced” functionality from new users to make the UI less confusing for them and gently land them on the deeper UI as they get more experienced.

Thus, new users’ abilities are restricted for safety – both theirs and yours.

Users at trust level 0 cannot…

Send private messages to other users
“Reply as new topic” via Link button (UI removed)
Flag posts
Post more than 1 image
Post any attachments
Post more than 2 hyperlinks in a post
Have actual links in the ‘about me’ field of their profile (will be silently and temporarily converted to plain text)
Mention more than 2 users in a post

Basic (1)

If a user sticks around long enough to read a bit, Shareacase now trusts them as a basic user.

They can get to trust level 1 by…

entering at least 5 topics
reading at least 30 posts
spend a total of 10 minutes reading posts

Users at trust level 1 can also…

    Upload images and attachments if enabled
    Edit wiki posts
    Flag posts
    have all new user restrictions removed

Members (2)

Members keep coming back to the site, and have participated long enough to earn complete citizenship.

They can get to trust level 2 by…

visiting at least 15 days, not sequentially
casting at least 1 like
receiving at least 1 like
replying to at least 3 different topics
entering at least 20 topics
reading at least 100 posts
spend a total of 60 minutes reading posts

Users at trust level 2 can…

Use the “Invite others to this topic” button for one-click onboarding of new users to participate in topics
Invite outside users to PMs making a group PM
Daily like limit increased by 1.5 ×

Regular (3)

Regulars are the most active readers and reliable contributors over long periods of time.

They can get to trust level 3 by…

This is time and activity based, unlike the previous levels. In the last 100 days…

must have visited at least 50% of days
must have replied to at least 10 different topics
of topics created in the last 100 days, must have viewed 25% (capped at 500)
of posts created in the last 100 days, must have read 25% (capped at 20k)
must have received 20 likes, and given 30 likes.*
must not have received more than 5 spam or offensive flags (with unique posts and unique users for each, confirmed by a moderator)
must not have been suspended
  • These likes must be across a minimum number of different users (1/5 the number), across a minimum number of different days (1/4 the number). Likes cannot be from PMs.

All of these must be true.

Unlike other trust levels, you can lose trust level 3 status. If you dip below these requirements, whether from flagging or the passage of time, you will be demoted to Member. However, in order to avoid constant promotion/demotion situations, there is a 2-week grace period immediately after gaining Trust Level 3 during which you will not be demoted.

Users at trust level 3 can…

recategorize and rename topics
access a private “frequent flier’s lounge” category only visible to users at trust level 3 and higher
have all their links followed (we remove automatic nofollow 1.6k)
spam flags cast on TL0 user posts immediately hide the post
flags cast on TL0 user posts in sufficient diversity will auto-silence the user and hide all their posts
make their own posts wiki (that is, editable by any TL1+ users)
Daily like limit increased by 2 ×

Leader (4)

Leaders are regulars who have been around forever and seen everything. They set a positive example for the community through their actions and their posts. If you need advice, these are the folks you turn to first.

They can get to trust level 4 by…

Manual promotion only at the moment!

Users at trust level 4 can…

edit all posts
pin/unpin topic
close topic
archive topic
make topic unlisted
Split and merge topics
Daily like limit increased by 3 ×